Purple Frog Property
Council Tax Guide for Tenants
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Council Tax Guide for Tenants

Updated 3 January 2026 2 min read Category: utilities

I've just moved in, what do I need to do?

The initial step is to inform your local authority about your recent move. Search online for 'Council tax change in circumstances' followed by the name of your local authority.

Your responsibility to pay Council Tax commences on the first day of your tenancy, not the day you physically moved in.

How much is it?

Council Tax is a tax imposed by local authorities to help fund essential public services. Each property is assigned to one of eight Council Tax bands (A to H), with Band A being the lowest and H being the highest.

You can find out what council tax band your property is at gov.uk/council-tax-bands.

Discounts and Exemptions

Students: If all the residents in the property are full-time students, you might be eligible for a Council Tax exemption.

Bear in mind, the student exemption will likely end at the same time your course ends.

Single Occupancy Discount: If you are the only adult living in the property, you might be entitled to a 25% discount on your Council Tax. Disabilities and Medical Conditions: Some residents with specific disabilities or medical conditions might be eligible for a Council Tax reduction or exemption. Council Tax Support: If you are on a low income, you may be eligible for Council Tax Support.

How Do I Pay It?

Shortly after you move into a property you should receive a letter/bill from the council. If you don't receive a letter within a few weeks it's your responsibility to get in touch with the council.

Most councils allow you to pay upfront in full, or monthly by direct debit.

Councils tend to be very strict on payment so don't ignore their letters! If you are struggling to pay, get in touch and they are obliged to work with you.

Need to Report a Maintenance Issue?

If you have a maintenance issue, you can report it through your tenant portal or get in touch with our team.